Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you use RankAhead ("the Service", "we", "us", or "our"), including:

• Account Information: Your name, email address, and profile picture when you create an account or sign in.
• Content: The URLs you submit, content you generate, outlines, articles, and any other content you create or upload through the Service.
• Usage Data: Information about how you interact with the Service, such as pages visited, features used, and timestamps.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Generate the topic clusters, outlines, and articles you request
• Improve, personalize, and enhance your experience
• Communicate with you about the Service, updates, and support
• Monitor and analyze usage to ensure the Service functions properly
• Detect, prevent, and address technical issues or security concerns

3. Use of Third-Party AI Services

To provide the Service, we utilize third-party artificial intelligence providers (such as OpenAI) to process the content you submit and generate the outputs you request. When you use the Service, the content you provide — including your submitted URLs and generated outlines — may be transmitted to these third-party providers solely for the purpose of generating your requested content.

We encourage you not to submit sensitive personal information, confidential data, or information you do not have the right to process through the Service.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, understand how you use the Service, and improve your experience. We currently use the following non-essential trackers, which are only activated after you grant consent:

• Google Analytics (gtag) — aggregated, anonymized usage statistics to understand traffic and improve the Service.
• Microsoft Clarity — session recordings, heatmaps, and behavioral insights to understand how visitors use our website and improve usability.

On your first visit, a consent banner asks whether you accept or decline these non-essential trackers. If you accept, Google Analytics and Microsoft Clarity are enabled and may set cookies or process behavioral data. If you decline, they remain disabled and no cookies or analytics data are collected by these tools. You can also instruct your browser to refuse all cookies or to indicate when a cookie is being sent, or change your choice at any time.

5. Data Storage and Security

We store your data securely using industry-standard practices and cloud infrastructure. While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

You retain ownership of the content you create. You may delete your content or account at any time, and we will take reasonable steps to remove the associated data from our systems.

6. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With third-party service providers who help us operate the Service, subject to appropriate confidentiality obligations
• To comply with legal obligations, or to protect our rights, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, update, delete, or obtain a copy of your personal information. You may also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].